About Us

The LBD Boutique

Chapel House, Digbeth Street, Stow-on-the-Wold, Gloucestershire. GL54 1BN

Boutique Opening Times:

Monday - Saturday 10.00 am - 5.00pm

email: littleblackdress@btconnect.com

Terms & Conditions

Posting + Shipping

For UK customers purchases of £45 and less parcels will be despatched using Royal 1st class with proof of post.

For purchases over £45 - £99 parcels will be despatched using Royal Mail recorded delivery and ordes £100+ special delivery.  This is to ensure all parcels are tracked and insured whilst in transit, a proof of delivery will be requested.

International customers - parcels will be despatched using the most economical and effiecient method of shipping dependant on the weight - Royal Airsure or similar forms of shipping will be used.  Items will be insured with proof of delivery requested and tracked whilst in transit.

If an alternative form of shipping is required please contact the Boutique in advance.

Returns & Refunds

At The LBD Boutique we offer a 7 day return from the date of the receipt for a refund or exchange.  If a return is required in the first instance please email the Boutique littleblackdressboutique@btconnect.com to inform which items will be returned. 

Any items returned must be unworn with all sales tags and labels in tact from when despatched.  If there are signs of wear an email will be sent to ask if the buyer would prefer items to be returned or sent for inspection and a professional report of wear and tear relevant to the item.

A credit will be made back to the buyers account/card on receipt of goods once arrived back at the Boutique.  It is the buyers responsibility to arrange the return of goods, we recommend makind sure you ask for proof of delivery and goods are insured whilst in transit.

Postage/Shipping fees for despatch and returns will not be refunded for unwanted purchases.

All items are checked prior to despatch for any imperfections, if by chance there is a fault found with any purchase please email the Boutique straight away so we can look into and try and rectify.  If items need to be returned we recomend items are sent using a safe method of post/shipping with proof of delivery and insured.  Items are not the Boutique responsibity whilst in return transit.

We aim to provide the most acurate information relevant to each item if there is any descrepancy please contact the Boutique.

Availability

At the LBD Boutique our collections are handpicked with often only 1 piece in each size and style.  The collections are on sale both in the Boutique and online and whilst we endeavour to keep both stock levels up to date there is the chance that a piece may sell before the system has been updated.  In this instance a full refund will be issued straight away and an email to advise the buyer.

All purchases are accepted on a first come first served basis.

Pricing Policy

The price is correct at the time of purchase, prices can increase or decrease at anytime.

Payment

The LBD Boutique accepts payment via PayPal, Worldpay or Debit/Credit card by telephoning the boutine on 01451 870002 It is possible to make a bank transfer this must be arranged in advance by contacting the Boutique.

Your Rights

You have certain rights under the law in England, these are:

That any goods you order through this site will be of satisfactory quality, fit for their intended purpose and will conform to the description given on this site.

Certain remedies if a product is defective.

A right to cancel an order for a product within seven days commencing from the date of the receipt and receie a full refund even if it is not defective.

Nothing in the terms of sale is intended to affect these rights.  For more information about your rights contact your Citizens Advice Bureau or Trading Standards Bureau.

Our Aim is For You To Enjoy Our Boutique!!!!

The Little Black Dress Boutique is a Small, True, Honest, Indenpendent Business striving to offer top notch service with a stress free shopping experience.

The Boutique is always interested to hear customers comments and fully believes this feedback is what enables the Boutique to get better and better.

If you have anything you would like to tell us please email:

littleblackdress@btconnect.com

 

 

  • News

  • Hip Hip Hooray! The LBD Boutique is 10 years old and what a fabulous journey it's been. We've met so many wonderful ladies and injected fun LBD shopping therapy into their lives. As part of the celebrations we've attached a £10 loyalty discount voucher to use online (code 10ANN) or in-store when you spend £50+ A Big thank you to everyone who shops with us and keeps our Independent Cotswold Boutique Busy! Clink Clink to the next 10, with love The LBD & Trouser Shop Team x x x x
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